All our plans come with a replacement warranty for the duration of the subscription. If an account stops working, we will provide a replacement as per our current stock availability.
Refunds are only issued if we are unable to provide a replacement within 48-72 hours of a reported issue. Refunds will be calculated pro-rata based on the remaining duration of the subscription.
Refunds are not provided for changes in user preference, or if the user violates the terms of the specific service provider.