Policies & Terms

Official service terms and conditions for all Netify premium subscriptions. Support is active on WhatsApp at +91 72758 10012

Order policy

All orders are initiated and confirmed through WhatsApp. Customers select their preferred plan on our storefront and are redirected to a pre-filled chat with our support team. We confirm plan details, validity period, and current pricing before providing payment instructions. An order is considered confirmed only after payment verification and receipt of required activation details (such as the customer's email address).

Activation policy

Activation timelines vary by service. YouTube Premium, Canva Pro, and Google Storage plans are typically activated on the customer's existing email address within 30 minutes to 24 hours after payment confirmation. Spotify plans require the creation of a new ID and AutoPay setup, which we assist with during the onboarding process. For Netflix and other shared/private profile services, login credentials and profile pins are provided directly in the WhatsApp chat.

Refund & replacement policy

We offer a full replacement guarantee for the entire duration of your subscription. If you face any issues with account access or premium features, contact our support on WhatsApp with a screenshot of the error. If we are unable to resolve the issue or provide a replacement within 48 hours, a pro-rata refund will be issued based on the remaining days of your plan. Please note that changing account passwords or sharing credentials outside the agreed device limit may void your warranty.

Payments

To ensure maximum security, Netify does not collect or store any credit card, UPI, or banking credentials on this website. All payments are processed through secure, industry-standard methods (like UPI or Bank Transfer) shared directly within our verified WhatsApp conversation. Always ensure you are chatting with our official number +91 72758 10012 before making any transaction.

Privacy & data protection

We respect your privacy. We only collect the minimum information necessary to activate your services, such as your email address or preferred profile name. This data is used exclusively for service fulfillment and is never shared with third parties for marketing purposes. You may request the deletion of your order history and personal data at any time by messaging our support team.

Trademarks & affiliation

Netify is an independent reseller of premium digital subscription plans. All product names, logos, and brands mentioned on this site (including but not limited to Netflix, YouTube, Spotify, and Disney+ Hotstar) are the property of their respective owners. Netify is not officially affiliated with, sponsored by, or endorsed by these trademark holders.